Not sure how to deal with "resistance to change"?

Want to know how to deal with resistance to change?People voicing displeasure and distrust at your change messaging?It’s easy.Say thank you.Yep – every voicing of concern, anger, fear, sadness, frustration with your change is an invitation to start a conversation of sense-making and possibility.Do that and those pesky resistant folks say “You’re welcome”. Not feeling confident in how to have that conversation? That’s a different matter – try practicing with the table below. Think through the potential responses to enable you to enter the conversation.